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Survey to Determine Provider Rate Increases

Update JULY 1, 2016 - The Survey Process is Complete

Update May 31, 2016

Additional providers have been selected to participate in the vendor cost survey needed to calculate rate increases as described below. If you were selected for the survey (provider list can be found here .xlsx document); those recently added to the list are highlighted) please return it to the Department as soon as possible so that all providers can receive notice of rate increases before July 1, 2016.

Update May 19, 2016

The Department still needs more surveys from selected providers in order to calculate rate increases, described below, that will be effective July 1, 2016. The information from these surveys will only be used to calculate rate increases for all providers. If you were selected for the survey (list of providers can be found here .xlsx document), and have not returned a survey to the Department, there is still time. However, it's important that the surveys are completed quickly so all providers will know the amount of the rate increase before July 1, 2016.

Below is an updated version of the survey. Once completed, it can be sent to the Department by email (Email Disabled) or by regular mail to the address at the bottom of this page.

Updated Vendor Cost Survey Excel spreadsheets

Do you need help or have questions? If so you can:

  1. Call the Department at 916-654-2300
  2. Email the Department (Email Disabled))
  3. Call or email your regional center.
  4. Contact other providers. The Department or your regional center can connect you with other providers who can help you.


With the enactment of Assembly Bill (AB) X2-1, on March 1, 2016, funding is available for rate increases for all services with rates set by the Department of Developmental Services (Department) or through negotiation between the regional center and service providers. Specifically, AB X2-1 added sections 4691.10 and 4691.11 to the Welfare and Institutions Code to provide for:

  1. a rate increase for the purpose of enhancing wages and benefits for staff who spend a minimum of 75 percent of their time providing direct services to consumers, and;
  2. a rate increase for administrative expenses

To determine the amount of the rate increases, the Department is conducting a random sample of eligible providers within each service category. The information submitted will be used to determine, by category, the average percentage of costs for staff who spend a minimum of 75 percent of their time providing direct services and the average percentage of costs for administrative expenses. Using this information, the Department will calculate the rate increases for each service category. Once calculated, the Department will post the rate increases, which will be effective July 1, 2016.

  • The list of providers selected for this survey can be found here. This list was generated at random and is representative of the number of providers and total amount of reimbursement in each regional center within each service category.
  • The list of services within each service category can found here.

Information for Providers Selected in the Random Sample

As required by AB X2-1, the survey below requires the Department to randomly survey providers to collect the following information:

  • The number of employees who spend a minimum of 75 percent of their time providing direct services to consumers and their total salary, wage, and benefit costs.
    • "Direct services" are services, supports, care, supervision, or assistance provided by staff directly to a consumer to address the consumer's needs, as identified in the individual program plan, and include staff's participation in training and other activities directly related to providing services to consumers, as well as program preparation functions as defined in Section 54302 of Title 17 of the California Code of Regulations. State employees participating in the Community State Staff Program are ineligible for the wage increase.
  • Administrative costs as defined in Welfare and Institutions Code, Section 4629.7, including the number of employees and total salary, wage, and benefit costs associated with those administrative costs.
  • Other costs and staff and their total salary, wage, and benefit costs that are not included in either category above.

Completing the Survey

Only those providers in the list above who received a letter from the Department should complete the survey.

The workbook below contains instructions for providing the requested information. Completed surveys should be submitted via email to (Email Disabled), by April 15, 2016. The Department will also forward a copy of the surveys to each provider's vendoring regional center for review.

Vendor Survey Workbook Excel spreadsheet

If you are unable to complete and submit the survey electronically, please send a hardcopy of the survey to the Department using the following mailing address:

Department of Developmental Services
Rates and Fiscal Support Section
1600 Ninth Street, Room 320, MS 3-9
Sacramento, CA 95814

Where can I get more Information?

Last Updated: 3/2/2018