DDS Workforce Data Collection

Gathering Data on the Direct Support Professional (DSP) Workforce

Beginning in May 2022, California will collect data from agencies employing Direct Support Professionals (DSPs) to collect information about factors impacting the workforce. The DSP workforce is experiencing challenges such as high turnover and vacancy rates, which can affect the lives of individuals needing support. Stakeholders have expressed support for learning more about the employment of DSPs to inform policy changes, design recruitment and retention efforts, and examine the impact of rate increases over time. The data collection effort will establish baseline information from which DDS, agencies, and stakeholders may assess challenges, evaluate the impact of existing initiatives and shape future policies to improve workforce stability.

 

What Beginning in May 2022, agencies that employ DSPs will receive an email invitation to participate in DDS’s data collection effort and provide quantitative information about factors impacting this workforce during the 2021 calendar year. For the purpose of this data collection, DSPs are defined as paid staff whose primary job responsibility is to provide support, help with skills development, guidance, or personal assistance to individuals with intellectual/ developmental disabilities (IDD).

Why The DSP workforce is low-wage and experiences increasingly high turnover, yet is a primary workforce delivering services to individuals with intellectual and developmental disabilities. Multiple stakeholders have expressed support for learning more about the employment of DSPs to inform policy changes, design recruitment and retention efforts, and examine the impact of rate increases over time. The data collected through this effort will establish baseline information from which DDS, agencies, and stakeholders may evaluate the impact of these initiatives.

Who All agencies that employ DSPs are requested to participate. The comprehensiveness and quality of this baseline data is exponentially improved when more agencies participate. This voluntary data collection is completed by agencies employing DSPs in residential, in home and/or non-residential programs. It is recommended that the individual(s) at the agency responsible for payroll or human resources complete the data reporting process. The completed data collection instrument may be submitted only one time per agency.

When Agencies employing DSPs can expect to receive an emailed invitation from Human Services Research Institute (HSRI) beginning in May 2022. Data collection must be completed by June 30, 2022. Once the data collection process has closed, HSRI and DDS will complete data analysis with the goal of publishing initial data results in late 2022.

How Providers will receive an email invitation with a unique link to the survey portal from HSRI in May 2022. Data collection must be completed and entered into the online portal by June 30th, 2022.

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Participating agencies will be able to compare their individual agency responses with other de-identified agencies employing DSPs, including those in the same geographic region or providing the same types of service(s). By participating in the 2022 DSP Workforce Data Collection effort, agencies will be part of the collective data establishing baseline information from which DDS, agencies, and stakeholders may inform policy changes, design recruitment and retention efforts, and examine the impact of rate increases and workforce investments over time.

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Graphic that reads "we want to hear from providers"Graphic that reads "provider surveys must be completed by June 30"Graphic that reads "provider survey - we want your feedback"

Posts You Can Use on Your Social Media Channels:

  1. DDS is collecting data about factors impacting the DSP workforce to help address workforce stability. Agencies employing DSP’s should receive an email invitation in May 2022 to participate in the data collection. For more information please visit: https://bit.ly/3K9vJsC
  2. DDS is collecting data from providers about what’s impacting the Direct Service Professional (DSP) workforce. Data collection links will be emailed on May 16, 2022, make sure you complete yours by June 30th! For more information please visit: https://bit.ly/3K9vJsC
  3. We want to hear from service providers by June 30! DDS has sent a link to agencies employing DSPs to an on-line portal to collect data about factors impacting the workforce. For more info visit: https://bit.ly/3K9vJsC

Newsletter Article You Can Use for Your Network(s) – 248 words:

The California Department of Developmental Services (DDS) is looking to have as many service providers as possible participate in a statewide data collection effort about their Direct Support Professional (DSP) staff who support children and/or adults with intellectual and developmental disabilities, specifically, those employed between January 1 and December 31 of 2021.

This DSP Workforce Data Collection instrument is a California-specific version of the nationally recognized National Core Indicators (NCI) Staff Stability Survey tool developed by the Human Services Research Institute (HSRI).  Data collection results will be aggregated (no individual agency information will be made public) and used as quantitative baseline information to inform future policy decisions. The more agencies that participate, the more comprehensive and useful the workforce data will be.

HSRI will be emailing each provider agency a unique link in May 2022.  Please only provide data for your entire organization, even if you receive more than one email and/or operate more than one vendored service.  Once you click on the data collection link, you can download a PDF copy of the data collection instrument for reference, and you can return to the on-line instrument as many times as needed before hitting “submit.”

Data must be entered into the online system by June 30th to be counted.  All agencies who complete the entirety of the data collection instrument before June 30, 2022, will receive an incentive payment for their participation via their vendoring regional center.  DDS will announce the amount of the incentive soon.  Only one incentive payment will be paid to each participating agency.

Questions about the data collection initiative? Visit https://www.dds.ca.gov/rc/vendor-provider/dsp-workforce-survey/ or email DSPWorkforce@DDS.CA.gov.

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For questions about the data collection initiative, please email DSPworkforce@dds.ca.gov.


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Last modified: May 13, 2022